The words, “I’m sorry” can get us out of trouble when we’ve done something wrong or hurt someone we care about but the key to a good apology is really meaning it and convincing the other person that you are truly remorseful. Apologizing just for the sake of keeping the peace is not an effective way to apologize. In doing so the recipient of the apology will most likely see through you and realize that your apology is insincere. A sincere and well timed apology, however, will help to mend the relationship that was harmed by your words or actions.
The most important way to prove that you are truly sorry for hurting someone is to ensure that the hurtful action is not repeated. Apologizing over and over while continuing to make the same mistake shows that your apology is not really sincere. On the other hand if you really mean that you are sorry for an action you will take careful steps not to repeat this action. Apologizing for your actions is one thing but being cautious not to repeat your actions really proves that you are indeed sorry.
Being specific regarding the reason for your apology also really proves that you are sorry. Many people are quick to offer an apology when they realize someone is upset with them but often they don’t take the time to figure out why the other person is upset. Apologizing without stating the reason for the apology shows that you don’t understand the problem and that you aren’t sincere in your apology. This is not an effective way to make an apology. However, if you offer a specific reason for your apology you are proving that you understand what you did to hurt the other person and that do not want to repeat that action.
Another way to prove that your apology is authentic is to be sure to offer the apology in person. Having a third party speak to the person you have offended or apologizing via email or voice mail conveys a lack of caring. This kind of apology shows that you aren’t truly sorry for your actions. Meeting with the person face to face to have a sincere conversation and offer your apology is one way to really prove that you are sorry. It shows that you care enough about the other person to meet with them directly to try to make amends for your contributions to the disagreement.
In apologizing, if you want to prove that you really mean it, be careful not to place blame on the person you are apologizing to. Your apology is about telling the other person why you believe that you did something wrong. While they may have contributed to the situation, now is not the time to point out their faults. Instead take full responsibility for what you have done wrong. Accepting full responsibility for your actions and apologizing for them without placing blame on the other person will prove that your apology is sincere.
A genuine apology will also include telling the other person why your actions were wrong and how you intend to avoid hurting them in the future. Doing this proves to them not only that you understand you were wrong but that you understand why you were wrong. It also lets them know that you have already formulated a plan of action to ensure that this situation does not arise in the future.
The timing of your apology can also help to prove that you really are sorry. Waiting too long to apologize may show that you don’t really care and that you are simply apologizing as an afterthought. An apology that is made too early may risk being ignored because the recipient of the apology is still too upset to listen to what you are saying. It’s important to give the other person a chance to vent their anger and calm down before rushing to apologize. After a reasonable amount of time approach them and let them know that you understand their anger and believe that it is justified and that you wanted to give them a chance to calm down before apologizing.
Sometimes it is not enough to simply apologize for your words or actions. It is often necessary to not only apologize but to also prove that your apology is sincere. A truly sincere apology proves that you are sorry by addressing the issue and acknowledging what you have done wrong while validating the other person’s right to be angry and addressing how you will avoid similar actions in the future.
Monday, May 28, 2007
Say “No” and Mean It
It may be hard enough to say no to a request but really meaning it can be even harder. Many of us are already perpetual suckers who find themselves challenged to even considering answering no to a request. Those of us who are able to say no, at least initially, often end up giving in and conceding to the request because the one in need was able to see that our answer wasn’t firm and persisted until we gave up and surrendered to their request. A few tips for how to say no and mean it include using a firm voice and not offering apologies for your answer, offering a valid reason for your refusal and consistently answering no if the request is repeated.
A firm and determined tone in your voice is the first step to being able to really say no and mean it. If you allow your tone to be light the person making the request of you will probably sense that your refusal is not firm. If your voice does not sound definitive, the other person may make the assumption that your answer is not definitive either and will take another opportunity to repeat their request either immediately or at another time. A firm voice however, makes it clear that you are not interested in answering yes to this request and that future attempts to get you to acquiesce will be futile. The tone of voice you use is important when saying no because it conveys the message that you really mean no.
It is also important to not offer apology when you say no. Doing so may lead to the person making the request believing that you don’t really mean no. While it is acceptable to say that you are sorry you won’t be able to help out, offering you apology simply for saying no is not appropriate. If you apologize for your answer, the person making the request will sense that you can be convinced to change your answer. Apologizing for a refusal conveys a sense of guilt and many people will prey on that vulnerability to get you to change your mind.
Another way to convey the message when you say no is to offer valid reasons for your refusal. This is extremely effective because it lets the person no that your refusal is not based on whim and that you truly have a legitimate reason for not being able to offer your assistance. You may be too busy to help or have other previous commitments and it is acceptable to offer these excuses to justify your refusal. If the person making the request understands that you would like to help them but that it’s simply not possibly, they will be less likely to repeat their request. Offering valid excuses for answering no to a request proves that you really mean no and that future attempts to get you to agree are not reasonable.
Saying no to a request initially sometimes is not enough to prove that you really mean no. While you may answer firmly and without apology and offer valid excuses for your refusal, there are some persistent people who may continue to repeat their request in the hopes of receiving a positive answer. In this scenario it is imperative that you be consistent and answer no every time the request is made. In doing this you will affirm that your answer is no. A lack of consistency may result in the other person realizing that you can be worn down over time and that if they continue to repeat their request they will eventually get the answer they are seeking from you.
Saying no can be incredibly difficult but really meaning no and being firm in your answer can be even harder. In order to be able to say no and really mean it you have to ensure that your tone of voice is firm and that your answer does not offer apologies. You also have to be sure that you offer valid reasons for your answer and that your answer remains consistent no matter how many times the request is made. All of this can be difficult especially if you are truly interested in helping others but you also need to realize that you have a right to say no for any reason and that your answer should be respected.
A firm and determined tone in your voice is the first step to being able to really say no and mean it. If you allow your tone to be light the person making the request of you will probably sense that your refusal is not firm. If your voice does not sound definitive, the other person may make the assumption that your answer is not definitive either and will take another opportunity to repeat their request either immediately or at another time. A firm voice however, makes it clear that you are not interested in answering yes to this request and that future attempts to get you to acquiesce will be futile. The tone of voice you use is important when saying no because it conveys the message that you really mean no.
It is also important to not offer apology when you say no. Doing so may lead to the person making the request believing that you don’t really mean no. While it is acceptable to say that you are sorry you won’t be able to help out, offering you apology simply for saying no is not appropriate. If you apologize for your answer, the person making the request will sense that you can be convinced to change your answer. Apologizing for a refusal conveys a sense of guilt and many people will prey on that vulnerability to get you to change your mind.
Another way to convey the message when you say no is to offer valid reasons for your refusal. This is extremely effective because it lets the person no that your refusal is not based on whim and that you truly have a legitimate reason for not being able to offer your assistance. You may be too busy to help or have other previous commitments and it is acceptable to offer these excuses to justify your refusal. If the person making the request understands that you would like to help them but that it’s simply not possibly, they will be less likely to repeat their request. Offering valid excuses for answering no to a request proves that you really mean no and that future attempts to get you to agree are not reasonable.
Saying no to a request initially sometimes is not enough to prove that you really mean no. While you may answer firmly and without apology and offer valid excuses for your refusal, there are some persistent people who may continue to repeat their request in the hopes of receiving a positive answer. In this scenario it is imperative that you be consistent and answer no every time the request is made. In doing this you will affirm that your answer is no. A lack of consistency may result in the other person realizing that you can be worn down over time and that if they continue to repeat their request they will eventually get the answer they are seeking from you.
Saying no can be incredibly difficult but really meaning no and being firm in your answer can be even harder. In order to be able to say no and really mean it you have to ensure that your tone of voice is firm and that your answer does not offer apologies. You also have to be sure that you offer valid reasons for your answer and that your answer remains consistent no matter how many times the request is made. All of this can be difficult especially if you are truly interested in helping others but you also need to realize that you have a right to say no for any reason and that your answer should be respected.
Forgive AND Forget
We have heard the saying many times that, “It’s easier to forgive than to forget,” but the truth is that unless you are capable of forgetting you never really forgive. Forgiveness is the act of excusing someone for their offense but unless you are also willing to forget their transgression you aren’t truly forgiving them. Refusing to forget a wrong action against you results in a lingering grudge between you and the other person. Although you may have told them that you have forgiven them, the memory of their actions remains with you and creates a prejudice towards them that results in a lack of trust in the future. True forgiveness involves both forgiving and forgetting and this can be achieved by understanding your own feelings as well as those of the person who wronged you, expressing your feelings in a rational matter, realizing that your relationship is more important than being right and finally accepting your partner’s apology.
You may have been wronged in a situation and your feelings of anger may be completely justified but it’s important to truly understand your feelings in order to forgive and forget. It is imperative that you realize that the actions of the other person may have hurt you or made you angry but that reacting in a hostile manner as a result of these feelings is not beneficial to your relationship. While your feelings of hurt of anger may be justified, taking the time to work through these emotions before offering forgiveness will help you to forget your partner’s words or actions. If you rush to offer forgiveness before you have had the opportunity to vent your own frustrations it will be difficult for you to forget your partner’s wrongdoing. You also need to understand the feelings of the person who offended you. It is also important to speak to your partner about why they committed the offense against you. It is not fair to them to make assumptions about why they acted the way they did. Giving them the chance to express their side of the situation will give you a better understand of why they acted the way they did. You may learn that everything was a misunderstanding or that you were not hurt intentionally. Allowing the other person a chance to offer their take on the situation will enable you to see their motives. Understanding your own emotions as well as your partner’s will help you to really forgive and forget.
Dealing with your own emotions in a calm and rational manner is also crucial to forgiving and forgetting. Your partner may be wrong and you may be completely justified in your feelings of anger but it’s important that you not act strictly on emotion in this situation. Acting and speaking out of anger can elevate the tension in the situation and deter the forgiveness process. Give yourself a little time to manage your own feelings and collect your thoughts so that when you approach your partner you are able to speak about your feelings in a rational manner. It’s best to wait until both you and your partner are ready to speak about the conflict in a calm and rational manner. If you are truly interested in forgiving and forgetting when you have been wronged, wait until both parties have calmed down to ensure that neither one speaks out of anger and destroys the chance for true forgiveness.
A crucial aspect of forgiving and forgetting is valuing your relationship more than you value being right in an argument. While you may be completely right in a situation, being right is not worth destroying the relationship over. If you are able to put your love for your partner ahead of the vindication of being right you will be more willing to forgive and forget. Also, forgiving and forgetting will allow your relationship to continue to flourish because working through conflicts makes a relationship stronger.
Finally you can never really forgive and forget unless you are truly willing to accept your partner’s apology. Harboring feelings that the apology isn’t genuine will damage the relationship because you will never forget their offending action. Listen sincerely to your partner’s apology and have faith in them that there apology is heartfelt and genuine. Then let them know that you accept their apology and are willing to not let this situation interfere with your future interactions.
True forgiveness involves not only excusing the transgression but also effectively forgetting it as well. You can not truly forgive someone if you don’t also agree to forget the offense. Refusing to forget indicates a lack of trust in your partner to not repeat the offense. While deciding to forgive and forget is a personal matter a few suggestions for doing so are to understand your feelings as well as the feelings of your partner, taking the time to rationalize your emotions before you act on them, valuing your relationship enough to truly forgive and accepting your partner’s apology with an open heart.
You may have been wronged in a situation and your feelings of anger may be completely justified but it’s important to truly understand your feelings in order to forgive and forget. It is imperative that you realize that the actions of the other person may have hurt you or made you angry but that reacting in a hostile manner as a result of these feelings is not beneficial to your relationship. While your feelings of hurt of anger may be justified, taking the time to work through these emotions before offering forgiveness will help you to forget your partner’s words or actions. If you rush to offer forgiveness before you have had the opportunity to vent your own frustrations it will be difficult for you to forget your partner’s wrongdoing. You also need to understand the feelings of the person who offended you. It is also important to speak to your partner about why they committed the offense against you. It is not fair to them to make assumptions about why they acted the way they did. Giving them the chance to express their side of the situation will give you a better understand of why they acted the way they did. You may learn that everything was a misunderstanding or that you were not hurt intentionally. Allowing the other person a chance to offer their take on the situation will enable you to see their motives. Understanding your own emotions as well as your partner’s will help you to really forgive and forget.
Dealing with your own emotions in a calm and rational manner is also crucial to forgiving and forgetting. Your partner may be wrong and you may be completely justified in your feelings of anger but it’s important that you not act strictly on emotion in this situation. Acting and speaking out of anger can elevate the tension in the situation and deter the forgiveness process. Give yourself a little time to manage your own feelings and collect your thoughts so that when you approach your partner you are able to speak about your feelings in a rational manner. It’s best to wait until both you and your partner are ready to speak about the conflict in a calm and rational manner. If you are truly interested in forgiving and forgetting when you have been wronged, wait until both parties have calmed down to ensure that neither one speaks out of anger and destroys the chance for true forgiveness.
A crucial aspect of forgiving and forgetting is valuing your relationship more than you value being right in an argument. While you may be completely right in a situation, being right is not worth destroying the relationship over. If you are able to put your love for your partner ahead of the vindication of being right you will be more willing to forgive and forget. Also, forgiving and forgetting will allow your relationship to continue to flourish because working through conflicts makes a relationship stronger.
Finally you can never really forgive and forget unless you are truly willing to accept your partner’s apology. Harboring feelings that the apology isn’t genuine will damage the relationship because you will never forget their offending action. Listen sincerely to your partner’s apology and have faith in them that there apology is heartfelt and genuine. Then let them know that you accept their apology and are willing to not let this situation interfere with your future interactions.
True forgiveness involves not only excusing the transgression but also effectively forgetting it as well. You can not truly forgive someone if you don’t also agree to forget the offense. Refusing to forget indicates a lack of trust in your partner to not repeat the offense. While deciding to forgive and forget is a personal matter a few suggestions for doing so are to understand your feelings as well as the feelings of your partner, taking the time to rationalize your emotions before you act on them, valuing your relationship enough to truly forgive and accepting your partner’s apology with an open heart.
Subscribe to:
Posts (Atom)